Stellenangebote / IT/Telekommunikation

Kolmar Group AG is a global trading company with over 25 offices worldwide and more than 200 employees. With yearly sales of more than USD 4 billion and a total transacted tonnage of about 5 million tons, the company is an important participant in the Petrochemical and Biofuels products industry. To support the growing team at our headquarters in Zug, Switzerland we are looking for a person to join as

First Level IT Supporter, 100%

Responsibilities:

Ensure smooth functioning of hardware, peripherals and software within the company; provide clear, concise IT support to end users in a professional and courteous manner; Support basic networking, application administration, Active Directory and Office 2010/2016; mobile device configuration and troubleshooting; build, install and configure desktops/laptops in accordance with company standards and provisioning of computers and software for employees; Assist in documenting IT technical instructions, processes and procedures and maintain up to date documentation on all branch IT-infrastructureAssist in implementing and developing best practices for the desktop; help diagnosing and solving hardware and software issues. Analyse application logs to spot trends and underlying issues.

Job qualification:

Completed information technology apprenticeship as System Techniker with experience in IT/end-user support in a mid-size company; good technical problem-solving and interpersonal skills necessary to assist others in problem solving; knowledge of Active Directory management for account and device administration; good understanding of PC software, operating systems, antivirus software, network engineering, shared folder permissions and MS Office 2010/2016.

Your personal qualities:

Exceptional customer service skills and able to work well and communicate effectively with end-users of all levels of the organization; highly motivated, detail-oriented team player with a great attitude and self-driven personality; avid learner and problem solver, excited to tackle new challenges, eager to take on various responsibilities. Comfortable in multitasking and excellent communication skills in English.
Do you feel addressed by this job? If so, we would be pleased to receive your complete application documents by e-mail to: hr@kolmargroup.com

Kolmar Group AG, Baarerstrasse 18, 6300 Zug
hr@kolmargroup.com

864723